Privacy Policy


Our Commitment to Privacy

Carlit Holdings Co., Ltd. (hereafter, the "Company") recognizes and fully considers the importance of personal information and maintains a commitment to protect personal information in accordance with the following policy.

Purpose of Use

Personal information obtained from customers will only be used to contact or respond to inquiries made by customers. The Company will also only use personal information in accordance with the purpose of use that has been notified in advance. The Company will not use personal information without the permission of customers, except in such instances explicitly stated in laws and/or ordinances.

Management of Personal Information

To prevent illegal access to or the loss, destruction, modification, or leakage of personal information obtained from customers, the Company will develop and maintain a secure management system, implement security measures, and carefully manage personal information in its possession.

Provision to Third Parties

The Company will properly manage personal information obtained from its customers and will not disclose such information to third parties, except in the following instances.

  • When the consent of the customer has been received.
  • When it is believed that other Carlit Group companies should respond to the customer in order to provide the service requested by the customer.
  • When such information must be disclosed in accordance with laws and/or ordinances.

Disclosure of and Amendments to Personal Information

If a customer requests disclosure, revisions, and/or removal of his/her personal information retained by the Company, the Company will respond accordingly after confirming the identity of the customer.

Compliance with Laws and Revisions

The Company will comply with Japanese laws and other rules that apply to the protection of personal information, make changes to this policy whenever required, and strive to improve as well as enhance this policy.


Please use the Inquiry Form to contact the Company about its handling of personal information.